Nail Salon Coordinator
RM 1,700 - RM 3,000 / Per Mon
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- Customer Service: Greet and assist customers, introduce salon services, and ensure a relaxing experience. Respond to inquiries via phone, email, or messaging platforms.
- Appointment Management: Schedule and confirm appointments, send reminders, and coordinate with the team to maximize efficiency.
- Administrative Tasks: Update schedules, handle financial transactions, and prepare daily and weekly reports.
- Management: Attend regular meetings with management to report on workplace issues, staff concerns, and customer feedback confidentially.
- Appointment Management: Schedule and confirm appointments, send reminders, and coordinate with the team to maximize efficiency.
- Minimum SPM or equivalent educational qualification.
- At least 1 year in the relevant industry is preferred, or prior experience in customer service-related job
- Able to communicate with customers in English and Mandarin.
- Strong interpersonal skills to build relationships with customers and be the ambassador for the nail salon in terms of professional and friendly service
- Opportunities for promotion
- Attractive Comission
- Parking Claim
- OT Pay
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