E-Commerce Customer Service Executive
Salary undisclosed
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Job Responsibility
- Handling questions and concerns with speed and professionalism.
- Provide customer service, and courtesy inbound calls,live chat, and email correspondence.
- Handle customer concerns, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.
- Fresh Graduate welcome to apply. Minimum SPM.
- Can speak in Mandarin & English.
- Motivated, energetic, driven work ethic and ability to use positive language.
- Demonstrates initiative with the ability to multi-task and detail oriented in a fast paced environment.
- Must be flexible and able to work on weekends shift rotation.
- Sign on bonus! (For intake 16/10/2024 only)
- Provided training.
- Provided EPF / SOSCO.
- Provided allowance.
- Annual leave & Medical leave.
- 5 working days.
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