Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
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Jobs or company...
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Support Technician (JB, Skudai)

RM 1,500 - RM 2,500 / Per Mon

Apply on

Indeed MY

Availability Status

This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.

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Job Description

- Serve as the primary point of contact for customers, providing timely and accurate technical support for company products and applications

- Diagnose and resolve complex technical problems, utilizing your expertise and resources to identify root causes and provide effective solutions

- Collaborate with internal teams, including engineering and product F18development, to escalate and resolve advanced technical issues

- Provide product training and guidance to customers, ensuring they have a thorough understanding of company products' capabilities and features

- Stay up to date with product updates, industry trends, and emerging technologies to effectively support customers and provide valuable insights

- Participate in the continuous improvement of support processes and resources, contributing to the development of knowledge bases, FAQs, and troubleshooting guides

- Collaborate with cross-functional teams to relay customer feedback, identify opportunities for product enhancements, and contribute to product roadmap discussions

Job Requirements

- Diploma/Bachelor's degree in Mechanical Engineering or a related technical field

- Proven experience in technical support or application engineering, preferably in an automation industry

- Strong technical knowledge and understanding of software and hardware applications

- Excellent problem-solving and analytical skills, with the ability to diagnose and resolve complex technical issues

- Exceptional communication skills, both verbal and written, with the ability to explain technical concepts to non-technical individuals

- Customer-focused mindset with a passion for delivering outstanding support and building positive relationships

- Strong organizational skills, with the ability to prioritize and manage multiple customer inquiries simultaneously

- Proficiency in using support tools, ticketing systems, and remote troubleshooting software

- Ability to work effectively in a team environment and collaborate with cross functional teams

- Adaptability and flexibility to work in a fast-paced and evolving technical environment

Job Type: Full-time

Pay: RM1,500.00 - RM2,500.00 per month

Benefits:

  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Maternity leave
  • Opportunities for promotion
  • Parental leave
  • Professional development
  • Work from home

Schedule:

  • Monday to Friday

Supplemental Pay:

  • Overtime pay
  • Performance bonus

Ability to commute/relocate:

  • Johor Bahru: Reliably commute or planning to relocate before starting work (Required)

Education:

  • Malaysian Special Skills Certificate (Preferred)
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