Corporate Trainee Payment & Financing (Banking Operations - Payment Asia)
- Full Time, onsite
- Commerz Global Service Solutions
- Wilayah Persekutuan Kuala Lumpur, Malaysia
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Job Purpose :
Some knowledge of Payment process, Investigations & understanding the associated risks.
• Assumes responsibility for daily activities to ensure that transactions are processed timely, accurately,
efficiently and within the prescribed authorized limit.
• Responsible in the day-to-day operations – with an efficient and effective, to ensure that the
productivity standards are duly met.
• Ensure Key Performance Indicators (KPI) are observed, and efforts are aligned to meet the required expectation – deliver high quality services to our business partners, adherence to SLA and TAT, while maintaining process efficiency, accuracy standards, productivity levels, quality & control
measures.
• Support and assist the Team Head / Head of Dept. / Management in managing operational risk
within the respective teams to avoid operational / reputational losses.
• Follow and support the process relating to controls, productivity, and service enhancement.
• Identify and escalate issues to Team Head / Head of Dept. where attentions and senior intervention is required.
• Well communicate with team members and work together as a team.
• Provide, monitor, track and evaluate transaction volumes, key controls, functional checks and
provide daily / weekly / monthly analysis as appropriate to Team Head / Head of Dept. / any other
unit.
• Participate in system testing to implement global strategy and fulfil business needs as and when
required.
• Supports Team Head, Head of Dept. and Head of Operations in all initiatives for the betterment of the organization.
• Perform any other duties which may be assigned from time to time from Team Lead / Team Head /Head of Operations.
• Responsible to ensure personal performance are within department’s target range / acceptable level.
Key activities :
Key Performance Indicator (KPI) includes:
• Productivity standards (volume, efficiency rate, accuracy rate, customer service standards, etc.).
• Operational risk management (errors, losses, lapses in policy and procedures, etc.).
• Process enhancements / initiatives with measurable ROI.
• Support new initiatives / migrations / projects.
Formal Education :
University degree / diploma / tertiary education
Specialist Knowledge :
• Sound knowledge of national and international payment transaction management.
• Fresh graduate with related fields.
• Familiar with business principles, operating guidelines, and standard rules would be an advantage.
• Familiar with Compliance, Sanction and Regulatory policies.
• Analytical Skills.
Additional Criteria
• Proficient in English language – both written and spoken.
• Knowledge of Banking Operations – payment environment is preferred.
• Proficient use of MS Office Suite.
• Knowledgeable of CoBa’s system / applications would be beneficial.
• Flexibility to shift-work if required.
• Willing to learn new things.
Characteristics
• Carry positive attitude.
• Passionate about the role, high self-drive, hardworking, self-motivated and team player.
• Ability to work independently with minimal supervision.
• Capable of working effectively under pressure as well as meet given deadlines.
• Good interpersonal and communication skills.
• Meticulous and detail orientated.
• Support fair working environment.
Size | 201 to 500 |
Industry | |
Location | Kuala Lumpur, Singapore |
Founded | Invalid date |