IT Project Management Executive
Salary undisclosed
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Job Description
The incumbent will work with CTO, management team and other Division Head to manage, review, analyze and identify business model, services, processes, requirement and enhancement, changes that leads to business process improvements, comply to statutory requirement. Tracking of IT spending budget and cost control.
Responsibilities:
- To ensure optimum service level to customer (internal users) are aligned in accordance with the service level defined in the severity level reporting
- To ensure development of clear scope of requirement documentation (BRD) with process for reviewed and signoff by stakeholders
- To manage the product development, align to business requirement and in terms of quality, functionality.
- To perform market assessments and translate business-to-technical requirements, and vice versa.
- To involve and assist the exploration of business with new technology and innovative process with automation of processes, repetitive tasks, products.
- Translate customer/users’ needs/requirements into application solutions.
- To develop project scope and timeline
- Analyze and interpret user requirements, user stories, use cases, and system architecture documents
- Participate in design and testing activities, review code, and participate in system implementations
- Assist with maintaining and documenting systems
- Perform data validation checks
- Develop and maintain detailed documentation of business processes, policies, and procedures
- Diligence in reviewing data to be input to system
- Identify, quantify, and document business process improvements
- Identify, analyze, and document user interface issues
- Create user documentation including process flows, roles and responsibilities, and use cases
- Train users on system processes and application
- Identify and resolve system-specific issues through research and analysis
Required Knowledge and Skills:
- ERP system analytical and problem solving skills
- Good communication skill with end user and vendor
- Good in database knowledge and troubleshooting skills
- Degree/Advance Diploma in Information Technology/Computer Science or equivalent
- One (1) year of relevant experience in ERP analyze and support
Perks & Benefits
- Nearby public transport (10mins walk from Pandan Jaya LRT Station)
- Structured training & On-the-job training
- Flexible working hours
- Regular team activities
- Medical insurance
- Two (2) hours lunch on every Friday
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