Sales Account Manager - Telco/Technology
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What are my job responsibilities?
•Activity – Has end to end sales responsibility including pipeline origination, pipeline progression, pipeline close, and post-close acct management, upsell/cross-sell, and renewal
•Target audience – Targets predefined account base; Operational, Business, and Financial Decision Makers; CXOs; all segments/industries
•Messaging – Utilizes account based consultative approach, and long-term relationship management
•Product/Offering focus – Covers full portfolio including services offerings, transactional and/or contractual sales. Product portfolio includes but not limited to mobility, data connectivity, and security/cloud solutions.
•Qualification/Sales Stage – 0-100%: Owns deal origination, full lifecycle management and progression, Post close fulfillment/delivery and account management
•Deliverable – Produces validated closed revenue, accurate deal/opportunity records, pipeline review/forecast documentation, proposals
•Communication Skills – Executive level written and verbal communication
•Relationship Management - Nurture and establish relationships with key customer stakeholders to build trust, uncover requirements, and propose effective solutions
•Sales Skills – Consultative sales approach, maintain pipeline hygiene and velocity, able to balance pipe generation and closed revenue goals; provide best practice sharing/coaching
•Technical Knowledge – Knowledge of IT industry trends, ability to learn and discuss transformative IT solutions
•Business Operations – Understands requirements for successful deal closure and can manage dependencies in other departments/teams
What do I need to qualify the role?
•Education – Bachelor’s degree is required, Professional Sales Training preferred
•Experience –
•Full cycle sales experience in telco industry or technology is required, with proven track record of strong client relationships and quota attainment, managing deal sizes of USD200K+
•3-5 years’ relevant experience
•MUST to have skills: IT background (Cloud &or Cybersecurity / Firewall &or IoT)
•Supporting ANZ market
•Languages – English (min C1 level)
•Tools/Systems – Fluency with basic productivity tools (Outlook, O365,Web Conferencing tools) and experience using Salesforce CRM system required, experience using prospecting tools (LinkedIn Sales Navigator, etc.) preferred