Operations Superintendent

Duties and Responsibilities: Production Management  Review production schedules and work orders, assigning duties to workers based on order priorities.  Ensure that production parameters follow the customer’s Master Parameter requirements.  Monitor daily output, cycle time, and product rejection rates to ensure smooth production operations. Leadership Supervision  Oversee the job scope of production leaders and ensure they are effectively training operators using the correct methods.  Ensure leaders assign operators to handle jammed parts and complete work orders on time.  Confirm that the quantity of jammed parts is properly weighed and recorded every two hours by the leader.  Ensure "on hold" parts are processed within 24 hours, or no later than 3 days from the "on hold" date.  Verify that parts are in good condition and meet committed cycle times.  Analyze the root causes of rejected parts and take corrective actions.  Assist production leaders in addressing performance issues by providing retraining or escalating new operators to HR for counseling, as necessary. Technical Support  Supervise technicians and monitor machine conditions, ensuring that production resumes stable operations after at least three test shots.  When production is halted for over 24 hours, ensure a first-piece approval is obtained from QC and that a detailed report is submitted. Machine Management  Issue machine maintenance requests to the Maintenance Department when necessary to resolve machine issues. Manpower Management  Notify the Production Manager of any manpower shortages.  Ensure that all manpower is operating according to the correct methods as per Work Instructions (WI). Tooling Management  Issue Mould Repair Requisition forms to the Tooling Department when required. 5S Management  Manage and ensure proper implementation of the 5S workplace organization method within the production area. Skills and Qualifications:  Proven experience in production management or a similar role.  Strong understanding of production workflows and machine operation.  Ability to lead and manage teams effectively.  Strong problem-solving skills and ability to handle operational issues promptly.  Good communication and interpersonal skills to manage a team and coordinate with different departments. Key Performance Indicators (KPIs):  Achieving daily/weekly/monthly production targets.  Reduction in cycle time and rejection rates.  Efficient manpower utilization and training effectiveness.  Successful adherence to 5S standards and production workflow optimizations.