Technical Consultant (Service Orchestration Specialist)
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We are seeking a skilled IT consultant with expertise in service orchestration within the telecommunications section. The ideal candidate will play a key role in designing, implementing, and optimizing service orchestration process to enhance the efficiency and agility of telecommunications services. This position requires a deep understanding of telecom networks, service delivery, and orchestration technologies.
Job Responsibilities
1. Service Orchestration Design and Implementation:
- Design and implement end-to-end service orchestration solutions for telecommunication services.
- Collaborate with cross-functional teams to understand service requirements and translate them into orchestration workflows.
2. Integration with Network Functions:
- Integrate service orchestration processes with network functions and elements to ensure seamless service delivery.
- Work closely with customer network engineers and architects to align orchestrate workflows with network infrastructure.
3. Automation and Optimization:
- Identify opportunities for automation in service provisioning, activation and decommissioning.
- Continuously optimize orchestration processes to improve delivery speed and resource utilization.
4. Documentation
- Create and maintain comprehensive documentation for IT systems and configuration. For e.g., Functional Requirements Specifications, Business Process Document, Acceptance Test Plan, etc.
- Develop training materials and conduct training sessions for end-users.
Requirements
- Bachelor’s degree in Information Technology, Telecommunications, or related field.
- At least 3 years’ experience in a client-facing role, showcasing strong communication and interpersonal skills.
- Strong knowledge of telecommunications technologies, protocols, and standards.
- Technical knowledge such as Rest API, Database (MariaDB, MySQL) and dashboard development will be an added advantage.
- Experience with cloud-based telecommunications solutions
- Familiarity with telecom OSS/BSS systems.
Job Types: Full-time, Permanent
Pay: RM5,000.00 - RM7,000.00 per month
Benefits:
- Health insurance
Education:
- Bachelor's (Preferred)
Experience:
- Operation Support System: 3 years (Preferred)
- Technical Consultant: 3 years (Preferred)