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Technical Consultant (Service Orchestration Specialist)

RM 5,000 - RM 7,000 / month

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We are seeking a skilled IT consultant with expertise in service orchestration within the telecommunications section. The ideal candidate will play a key role in designing, implementing, and optimizing service orchestration process to enhance the efficiency and agility of telecommunications services. This position requires a deep understanding of telecom networks, service delivery, and orchestration technologies.

Job Responsibilities

1. Service Orchestration Design and Implementation:

  • Design and implement end-to-end service orchestration solutions for telecommunication services.
  • Collaborate with cross-functional teams to understand service requirements and translate them into orchestration workflows.

2. Integration with Network Functions:

  • Integrate service orchestration processes with network functions and elements to ensure seamless service delivery.
  • Work closely with customer network engineers and architects to align orchestrate workflows with network infrastructure.

3. Automation and Optimization:

  • Identify opportunities for automation in service provisioning, activation and decommissioning.
  • Continuously optimize orchestration processes to improve delivery speed and resource utilization.

4. Documentation

  • Create and maintain comprehensive documentation for IT systems and configuration. For e.g., Functional Requirements Specifications, Business Process Document, Acceptance Test Plan, etc.
  • Develop training materials and conduct training sessions for end-users.

Requirements

  • Bachelor’s degree in Information Technology, Telecommunications, or related field.
  • At least 3 years’ experience in a client-facing role, showcasing strong communication and interpersonal skills.
  • Strong knowledge of telecommunications technologies, protocols, and standards.
  • Technical knowledge such as Rest API, Database (MariaDB, MySQL) and dashboard development will be an added advantage.
  • Experience with cloud-based telecommunications solutions
  • Familiarity with telecom OSS/BSS systems.

Job Types: Full-time, Permanent

Pay: RM5,000.00 - RM7,000.00 per month

Benefits:

  • Health insurance

Education:

  • Bachelor's (Preferred)

Experience:

  • Operation Support System: 3 years (Preferred)
  • Technical Consultant: 3 years (Preferred)