Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
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Jobs or company...

Customer Experience Specialist

Salary undisclosed

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Linkedn
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What You Will Do

  • Provide an omnichannel experience e.g email, chats, Whats-App, social media, calls with a comprehensive understanding of our products and services.
  • Personalise and engage customers effectively to drive customer satisfaction
  • Assist customer on enquiries and issues efficiently to mitigate detractors.
  • Ensuring service standards are met e.g CSAT, Quality Assurance (QA), Response time and Resolution time.

What You Should Have

  • Minimum 2 years of Customer Experience experience (Calls, email and live chat)
  • Ability to determine customer needs and quickly build rapport with customers.
  • Ability to empathize with and prioritize customer needs, provide appropriate solutions and setting expectations with customers.
  • Experience working with Zendesk and/or a similar ticketing system is highly advantageous.

Additional Information

  • Willing to work night shift (9pm – 7am) or 5am to 2pm
  • 5 days per week (can include weekends)
  • RM200 per year for health / medical
  • RM500 per year for L&D
  • 25% quarterly bonus (every 3 months) (Variable)
  • RM100 monthly for transportation (fixed)
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