Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
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Jobs or company...

Operations , Customer Service Specialist

RM 3,500 - RM 4,500 / Per Mon
Original
Simplified

Customer Service Management

- Professionally respond to client inquiries and requests for assistance, aiming to achieve high customer satisfaction.

- Resolve customer issues efficiently, ensuring a positive experience and consistent support.

- Maintain professionalism and empathy in all interactions.

- Identify opportunities to enhance customer support processes and optimize the overall customer experience.

Operations Support

- Manage payment discrepancies and customer queries, including overseeing the refund process and other related tasks

- Track and review payment statuses to quickly identify and address processing issues.

- Undertake ad-hoc assignments as needed.

- Work closely with cross-functional teams to improve operational efficiency and streamline workflows.

Documentation and Reporting

- Keep accurate records of customer interactions, transactions, and issue resolutions.

- Generate regular reports on service metrics and operational performance, highlighting improvements and key trends.

- Use customer feedback to inform process enhancements and address recurring issues.

  • Minimum SPM or equivalent qualification.
  • Demonstrated experience in customer service and operations.
  • Strong organizational skills with keen attention to detail.
  • Basic proficiency in Microsoft Office tools (Excel, Word).
  • Ability to manage high-pressure situations with a customer-first approach.
  • Proactive problem-solver, committed to delivering exceptional service.

1. Flexible Shifts: Experience a shift rotation that accommodates your lifestyle.

2. Convenient Location: Easily accessible, just a short walk from LRT/MRT stations.

3. Vibrant Team Culture: Join a young, energetic team that fosters a positive work environment.

4. Annual Company Trip: Participate in team-building and leisure activities, including an annual trip.

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