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Network Engineer

RM 2,500 - RM 4,000 / Per Mon

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Position Title - Network Engineer

Network Engineering (WAN/LAN)

1) Job Purpose

  • To provide 2nd level and 3rd level technical support service for network and customer access equipment to ensure total customer satisfaction and quality service to customers.

2) Roles & Responsibilities

  • Assist in network capacity planning and testing of network equipment.
  • Perform configuration on routers, FEP and MPLS, Frame Relay switches.
  • Involve in Project Implementation e.g. pilot test, project delivery.
  • Disaster Recovery Facilities (DRF) project testing.
  • Standby for any testing, upgrade, installation and implementation.
  • Product specialist - 3rd level support for the below equipment :
  • IBM Front End Processor / Mainframe
  • MPLS Infrastructures
  • DSL Network
  • 3G Network
  • Nortel Passport Switches
  • Cisco routers, LAN switches and networking related equipments; firewall, bandwidth optimizer etc.
  • Networking Reporting/Management System
  • Standby on-site at customer place for monitoring and troubleshooting when necessary.
  • Involve in technical meeting for testing, implementation and installation.
  • Managing network related servers and device security (hardening).
  • Performing backup and recovery operations.
  • Ensure appropriate access privileges are provided to users based on requirements.
  • Generate monthly reports and submit to the Security Manager.
  • Share the post hardening report, backup and recovery report with the Security Manager.
  • Migration/Housekeeping activities.
  • 2nd level support for troubleshooting and operation.
  • Responsible for the quality of developed and supplied software, maintenance, support, installation of hardware and software, etc. adherence to SOP and ISO in all department activities.

3) Security Practices Responsibilities

  • Support security within the organisation through demonstrated commitment and acknowledgement of information security responsibilities.
  • Apply security controls in accordance with established policies and procedures of the organisation.
  • Sought to obtain knowledge, awareness and regular updates in organisational policies and procedures as relevant to the job functions.
  • Protect all secure areas by appropriate controls to ensure that only authorised personnel are allowed to access.
  • Protect all equipments and devices by applying controls established by the organisation to reduce the risks from environment threats and hazard; and opportunities for unauthorised access.
  • Adheres to a good security practices in the use of passwords.
  • Report all information security incidents through an appropriate management channel as quickly as possible.
  • Avoid breaches of any law, statutory, regulatory or contractual obligations and of any security requirements.

4) Qualifying Experience

Education Level

  • Possess a certificate / diploma / degree in any information technology /engineering computer science discipline.

Experience

  • Preferably have at least 5 years related working experience in the relevant networking area.
  • 2 to 3 years management experience in the information technology profession, demonstrating strong leadership, team building, communication and interpersonal skills.
  • Experience in enforcement of standards, procedures, and methodologies.
  • In-Department knowledge of WAN (MPLS, IP VPN, DSL, Frame Relay etc) and LANs (Token Ring, Ethernet), LAN multiple protocols (TCP/IPv4/v6), and Desktop Operating Systems.
  • Knowledge of Network PC/Server systems.

Job Type: Full-time

Pay: RM2,500.00 - RM4,000.00 per month

Benefits:

  • Dental insurance
  • Maternity leave
  • Opportunities for promotion
  • Parental leave
  • Professional development

Schedule:

  • Monday to Friday