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Senior Engineer, Quality Assurance

Salary undisclosed

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Responsible in customer complaint management to ensure full compliance.

  • Perform customer complaint investigations
  • Coordinate collaboration between departments to support customer complaint investigations
  • Perform customer complaint trending for analysis purpose
  • New Hire Orientation trainer for Quality/Complaint topic
  • Provide complaint data for cockpit/site KPI reporting in a timely manner
  • Support Quality Improvement projects for the manufacturing and product quality to reduce customer complaint rate
  • Provide support in any other Quality Compliance activities
  • Responsible to adhere to the Alcon Code of Business Conducts and Alcon Health and Safety Environment Standards
  • Responsible to observe and ensure full compliance with information security policy

ATTENTION: Current Alcon Employee/Contingent Worker

If you are currently an active employee/contingent worker at Alcon, please click the appropriate link below to apply on the Internal Career site.

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