Inside Sales Agent (Real Estate)

Key Responsibilities:

1. Lead Management & Qualification:

• Handle inbound inquiries from prospective clients and qualify leads based on their real estate needs.
• Maintain and grow the lead pipeline through proactive engagement and relationship building.

2. Client Relationship Management:

• Build relationships with potential clients to establish trust and credibility.
• Schedule appointments for the real estate team with qualified clients.
• Serve as the first point of contact for all client communications via calls, emails, and other channels.

3. Database Management:

• Use CRM tools to track, manage, and update lead information.
• Ensure all notes, interactions, and follow-ups are accurately logged and organized.
• Continuously update the database with new leads and maintain data accuracy.

4. Market Insights:

• Stay informed about real estate trends, market conditions, and pricing updates.
• Provide potential clients with basic information about the local property market and processes.

5. Support for Real Estate Team:

• Coordinate with agents to ensure seamless handover of qualified leads.
• Assist in preparing reports or updates on lead status and conversions.
• Participate in virtual sales meetings to share updates and feedback.

6. Performance Targets:

• Meet daily, weekly, and monthly KPIs such as client interactions, appointments set, and lead conversion rates.

Qualifications:

• Prior experience in sales, customer service, or client relationship management (real estate experience preferred).
• Strong verbal and written communication skills.
• Excellent interpersonal and negotiation skills.
• Proficient in using CRM software and tools like Google Workspace or Microsoft Office Suite.
• Organized and detail-oriented with strong time management skills.
• Ability to work independently and stay self-motivated in a remote environment.

Key Attributes:

• High energy, enthusiasm, and a passion for real estate.
• Goal-driven and motivated to achieve sales targets.
• Ability to build rapport quickly and maintain long-term relationships.
• Tech-savvy and adaptable to using virtual collaboration tools.

Compensation:

• Competitive base salary with performance-based incentives/commissions.
• Flexible work environment with training and development opportunities to grow within the real estate industry.

Job Type: Full-time

Pay: RM1,002.93 - RM7,514.84 per month