Customer Success Specialist (Mandarin) - Banking Industry (Freshgraduate/Junior)
RM 4,500 - RM 4,800 / Per Mon
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- Handling Inquiries: Responding to customer customer questions about digital banking service.
- Providing Information: Offering information about products or services, ensuring customers fully understand their options.
- Resolving Complaints: Addressing customer complaints in a calm and professional manner, working to resolve issues quickly and efficiently.
- Knowledge of Products/Services: Being well-versed in the company's offerings to provide accurate, helpful information to customers.
- Fresh Graduates are welcomed to apply!
- Candidate with experiences in industry banking will be added advantages.
- Required language: English, Malay, Mandarin.
- Excellent communication skills, both verbally and written (English, Bahasa Malaysia, Chinese).
- Excellent organizational, multi-tasking skills and attention to detail.
- Willing work in Rotational Shift.
- 5 days working.
- Fresh Graduates are welcome to apply. Provided Training.
- EPF & SOSCO.
- Annual leave & Medical leave.
- Provided language allowance.
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