Sales coordinator

supporting the sales team to achieve organizational goals. This position involves managing sales operations, coordinating with team members, and ensuring seamless communication between internal departments and external clients. The ideal candidate is detail-oriented, customer-focused, and excels at multitasking in a fast-paced environment.

Key Responsibilities

1. Sales Support:

• Assist the sales team with order processing, preparing quotations, and managing customer inquiries.

• Track and follow up on sales leads to ensure timely responses.

• Maintain accurate records of customer transactions and sales activities in CRM systems.

2. Coordination:

• Collaborate with internal departments, such as marketing, logistics, and finance, to ensure smooth operations.

• Schedule and organize meetings, presentations, and travel for the sales team as required.

3. Reporting and Documentation:

• Generate and analyze sales reports, identifying trends and areas for improvement.

• Update sales pipelines and forecasts regularly for management review.

4. Customer Relations:

• Build and maintain strong relationships with clients to ensure satisfaction and loyalty.

• Address and resolve customer complaints in a timely and professional manner.

5. Administrative Tasks:

• Manage contracts, purchase orders, and invoices accurately.

• Oversee inventory and ensure product availability for client orders.

Qualifications

• Education: Diploma or Bachelor’s degree in Business Administration, Marketing, or a related field.

• Experience: Proven experience in sales coordination or a similar administrative role.

• Skills:

• Proficiency in CRM software and Microsoft Office Suite (Word, Excel, PowerPoint).

• Strong communication and interpersonal skills.

• Ability to multitask, prioritize, and meet deadlines.

• Analytical mindset with attention to detail.

Key Competencies

• Teamwork and collaboration

• Problem-solving skills

• Customer-centric approach

• Flexibility and adaptability

Benefits

• Competitive salary package

• Opportunities for professional development

• Health insurance and other benefits

Job Types: Full-time, Fresh graduate

Pay: From RM4,000.00 per month

Benefits:

• Opportunities for promotion

Schedule:

• Day shift
• Monday to Friday

Supplemental Pay:

• 13th month salary
• Performance bonus
• Yearly bonus

Education:

• Diploma/Advanced Diploma (Preferred)

Experience:

• Sales Coordinator: 2 years (Preferred)

Language:

• Mandarin (Preferred)
• English (Preferred)

Expected Start Date: 01/16/2025