Sales Support Administrator

Overview:
We are seeking a skilled Sales Support Administrator to assist our sales team with administrative functions, ensuring smooth operations and effective communication within the department.

Key Responsibilities:

• Administrative Support: Provide administrative assistance to the sales team, including managing schedules, filing documents, and maintaining sales records.
• Customer Interaction: Answer incoming calls and emails, respond to customer inquiries, and provide after-sales support.
• Sales Coordination: Schedule appointments with clients and suppliers, and coordinate sales meetings.
• Data Management: Maintain and update customer databases, ensuring accuracy and completeness of information.
• Reporting: Prepare sales reports and analyze sales data to assist in strategy development.
• Order Processing: Handle the processing of sales orders and coordinate with logistics for timely delivery.
• Collaboration: Work closely with other departments to ensure efficient handling of sales-related queries and deliveries.

Qualifications and Requirements:

• Education: Diploma or Bachelor’s degree in Business Administration, Management, or a related field preferred.
• Experience: Proven experience in sales support administration or a similar role.
• Technical Skills: Proficiency in CRM systems and MS Office (especially Word and Excel).
• Organizational Skills: Excellent organizational and multitasking abilities.
• Communication Skills: Strong written and verbal communication skills, with a focus on customer service.
• Problem-Solving: Ability to work under pressure and meet deadlines.

Working Conditions: This role involves a combination of office work and interaction with customers. This position offers an exciting opportunity to contribute to the team and success of TCIM. If you are a motivated professional with a passion for administration and customer relationship management, we encourage you to apply and become part of our dedicated team.

Job Types: Full-time, Permanent

Pay: RM2,000.00 - RM3,500.00 per month

Benefits:

• Free parking
• Health insurance
• Maternity leave
• Opportunities for promotion
• Parental leave
• Professional development

Schedule:

• Monday to Friday

Supplemental Pay:

• Yearly bonus