Sales Admin

- Order Processing: Receive and process customer orders, ensuring accuracy and timely fulfillment. Coordinate with the logistics and operations teams to ensure smooth delivery of services. - Customer Support: Respond to customer inquiries regarding services, pricing, order status, and delivery timelines. Address and resolve customer complaints or issues in a timely and professional manner. - Sales Reporting: Assist the sales team in tracking and reporting sales activities, including generating sales reports, monitoring sales targets, and maintaining accurate sales records. - Quotation & Pricing: Prepare quotes for potential customers based on product or service offerings. Communicate pricing information to clients and ensure that all quotes are in line with company policies. - Documentation Management: Maintain and organize customer contracts, agreements, and other relevant documents. Ensure that all paperwork related to orders, invoices, and shipments is accurate and up to date. - Sales Coordination: Act as a liaison between the sales team and other departments (e.g., logistics, warehouse, finance) to ensure that all customer requirements are met and deliveries are on schedule.