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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
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Jobs or company...

Executive, XOC Operations (English & Mandarin Speaker)

RM 3,500 - RM 5,000 / Per Mon
Checking job availability...
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Job Family / Department: eXpert Operation Center (XOC) / Technical

Reporting: Assoc Manager, XOC Operations

Functions/Responsibilities:

Part of the Managed Services team as a Service Desk & Monitoring. Your responsibilities include technical administration and First point of contact for Net One Asia Group Maintenance Customers. You are expected to work with our client & internal teams to ensure IT Support Services are delivered based on the agreed service level definition, much to the satisfaction of both customers & company. Managing a customer’s expectation is part of your job scope, which requires you to work closely with external & internal team members

  • To monitor the data centre and act as a primary responder to address various system alerts coming into Customer & Datacenter.
  • Work on multiple tools, tasks and ad hoc requests as operationally required to meet the team performance metrics.
  • To perform remote maintenance tasks ensuring "uptime" and providing Fault handling and escalation (identifying and responding to faults including liaising with 3rd party suppliers, handling escalation through to resolution).
  • Resolve an issue using standard practice, procedure, and workflow processes.
  • Participate in routine/regular operation meetings and discussions as part of the service improvement plan.
  • Able to work 12-hour shifts as part of the 24/7 shift rotation.
  • Comply with XOC operations procedures and processes for the respective services.
  • Assists team (standby duty) with other duties required to operate the support centre smoothly.
  • Provide first-level technical support to customers for technology-related issues.

Performance Requirements:

  • Ability to prioritize effectively and work with a sense of urgency.
  • Ability to work independently with a significant "attention to detail."
  • Fast learner and ability to work under minimal supervision.
  • A team player who effectively communicates with teammates and superiors.

Technology Competencies and Experience Requirements:

  • Familiarity with Microsoft operating systems support /troubleshooting.
  • Resourceful, highly driven and self-motivated with competency and a strong sense of responsibility
  • Enjoy working in a highly performance-driven environment.
  • Good knowledge of IT products.
  • Positive attitude towards continuous learning.
  • Minimum two (2) years of working experience in the IT Service Desk environment.
  • Good server experiences like IT administration & basic networking experiences

Education or Certification:

  • Minimum a Diploma in IT / Computer Studies or equivalent.
  • Good Spoken & Writing Proficiency in English & Mandarin.
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