SALES ADMIN

Job Title: Sales Admin

Department: Sales, Logistic & Warehouse Department

Reports to: Sales, Logistic & Warehouse Manager

Job Description:

1. Sales Support:

• Assist the sales team in day-to-day administrative tasks.
• Coordinate with customers regarding inquiries, orders, and product availability.
• Prepare and maintain accurate sales reports and dashboards.
• Ensure the smooth processing of sales orders and quotations.
• Call, email and message dormant customer

2. Order Processing:

• Process orders from customers, ensuring that all necessary information is accurately entered into the system.
• Coordinate with the logistics team to ensure timely delivery of products to clients. Delivery order list
• Verify and resolve discrepancies in sales orders, delivery schedules, and customer details.

3. Data Management:

• Maintain and update the customer database.
• Track and manage sales activities and customer interactions.
• Generate and analyze sales-related reports, including sales forecasts and performance metrics.

4. Customer Service:

• Serve as the primary point of contact for customer inquiries related to orders, pricing, and product availability.
• Resolve customer complaints and issues in a timely and efficient manner.
• Coordinate the return of products, if applicable, and ensure proper documentation.

5. Sales Team Coordination:

• Schedule meetings, conference calls, and appointments for the sales team.
• Support sales representatives with preparation for client meetings and presentations.
• Manage sales team calendars and ensure deadlines are met.
• Sales department presentation slide

6. Communication:

• Communicate effectively with internal teams (e.g., sales, finance, and logistics) to ensure smooth order fulfillment and problem resolution.
• Maintain consistent and clear communication with customers regarding order status, updates, and inquiries.

7. Administrative Duties:

• Prepare and file sales-related documents and reports.
• Handle basic administrative duties, such as data entry, filing, and organizing sales-related paperwork.
• Assist in managing sales invoicing and billing processes.
• Staff Commission sales calculation and submit to finance department

Requirement:

• Possess at least SPM/Diploma in Marketing, Business Studies or equivalent
• Possess at least 1 to 2 years of experience in Administration
• Working days and hours (Mon - Fri, 8.30 am - 5.30 pm)
• Location: Seri Kembangan, Selangor

Compensation & Benefit:

• Basic salary: RM 2,000 - RM 2,100/month
• Medical fee claimable
• Company activities

Job Types: Full-time, Permanent, Fresh graduate

Pay: RM2,000.00 - RM2,100.00 per month

Benefits:

• Free parking
• Opportunities for promotion
• Professional development

Schedule:

• Day shift
• Monday to Friday

Supplemental Pay:

• Overtime pay

Application Question(s):

• How long your notice period?
• What is your expected salary?

Experience:

• Administration: 1 year (Preferred)
• Microsoft Excel: 1 year (Preferred)
• Microsoft Word: 1 year (Preferred)

License/Certification:

• driving licenses (Preferred)

Willingness to travel:

• 75% (Preferred)