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- Dealing with incoming calls and messages from clients, whether to answer queries, handle calls for service or sort out complaints;
- identifying requirements and entering events into a computer system;
- dispatching tasks to other units, when relevant;
- invoicing or handling payments, where necessary;
- sending letters, information sheets and other documents to clients;
- advising clients of additional products or services.
- Fresh graduate and SPM leavers are encourage to apply.
- Excellent hands-on skills with eye for details
- Can speak in English and Bahasa Malaysia
- Ability to work independently.
- Positive attitude and responsible character.
- Pleasant personality with focus on excellence in customer service.
- Prior working experience will be an added advantage.
- Self-starter with good communication and interpersonal skill.
- Possess self-confidence and be able to actively interact with all relevant parties.
- Good environment
- Casual Attire
- Staff Purchase
- Insurance Coverage
- Medical Claim
- EPF/SOCSO
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