(Eng/Bahasa-Mobile Industry) - Customer Success Specialist (Freshgraduate)
RM 2,000 - RM 2,900 / Per Mon
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- To assist customer and provide good customer service experience to customer.
- Provide immediate solution and channel issues to the right platforms if possible.
- Escalate customer complaints and compliments in timely manner.
- Replying inbound call, email and live chats.
- Welcome Fresh Graduate (Minimum SPM).
- Can speak, write and listening in Bahasa Melayu and English.
- Comfortable working in a fast-paced environment.
- Empathy and patience when dealing with customer concerns.
- Training will be provided.
- 5 working days (Rotational Shift).
- Provided training.
- Provided allowance.
- Near to LRT Ara Damansara Station (walking distance).
- EPF & SOSCO.
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