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(Eng/Bahasa-Mobile Industry) - Customer Success Specialist (Freshgraduate)

RM 2,000 - RM 2,900 / Per Mon

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  • To assist customer and provide good customer service experience to customer.
  • Provide immediate solution and channel issues to the right platforms if possible.
  • Escalate customer complaints and compliments in timely manner.
  • Replying inbound call, email and live chats.
  • Welcome Fresh Graduate (Minimum SPM).
  • Can speak, write and listening in Bahasa Melayu and English.
  • Comfortable working in a fast-paced environment.
  • Empathy and patience when dealing with customer concerns.
  • Training will be provided.
  • 5 working days (Rotational Shift).
  • Provided training.
  • Provided allowance.
  • Near to LRT Ara Damansara Station (walking distance).
  • EPF & SOSCO.