Customer Service Executive (Mandarin Speaker)

RM 3,000 - RM 4,500 / Per Mon

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Task Execution: Specific tasks that need to be completed as part of the role, such as answering customer inquiries, preparing reports, managing projects, etc.
Problem-Solving: Identifying and addressing challenges or issues that arise in the course of work.
Collaboration: Working with colleagues or departments to achieve common goals or improve processes.
Decision-Making: Making decisions related to daily operations, strategies, or processes, sometimes with guidance or autonomy.
Customer Service: Interacting with clients or customers, addressing concerns, providing assistance, or ensuring satisfaction.
Reporting and Documentation: Maintaining accurate records, submitting reports, or ensuring compliance with company policies and legal regulations.
Continuous Improvement: Looking for ways to improve processes, systems, or personal performance.
Leadership or Team Supervision: If applicable, managing or mentoring junior staff or overseeing team performance.

Educational Qualifications Required: SPM/DIPLOMA or equivalent
Preferable mandarin speaking candidates as need to deal with mandarin speaking stakeholders
Language Proficiency: Mandarin & English
Fresh graduates are welcome to apply
Requires sensitivity to numbers (Pass the math exam)
Personal Traits: Attributes like attention to detail, adaptability, or leadership qualities.
5.5 Working Days
Must have own transportation