CORPORATE SALES SUPPORT EXECUTIVE

• Manage and coordinate daily sales orders, delivery orders, invoices, credit notes/debit notes, and logistics arrangements for deliveries.
• Handle client inquiries via phone calls, emails, or in-person visits, ensuring customers have a positive onboarding experience and leave with a lasting, favorable impression of the company.
• Follow up on customer requests, provide processing lead time estimates for purchase orders, and ensure customer satisfaction to maintain long-term business relationships.
• Maintain an organized filing system to efficiently retrieve backdated documents for data processing.
• Address customer complaints and provide after-sales support as needed.
• Generate and provide reports and records to the sales team upon request or on a monthly basis, including monthly sales reports.
• Coordinate internal communications, particularly among the sales, purchasing, quality control, and production departments.
• Perform other ad-hoc tasks as assigned by immediate superior

Benefits

• General benefit provided:
• Overtime
• Training provided
• Annual dinner
• Medical claim
• Performance bonus and incentives
• Sales training and development program