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Customer Service Consultant-Content MY (SV)

RM 2,200 - RM 2,500 / Per Mon

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This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.


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Job Scope:

  • Be responsible for the curation of marketplace content, to perform quality checks on the legitimacy of the listings.
  • Categorize and place the listings into the right categories based on the product categories.
  • Understand marketplace policies and guidelines, and make necessary curation based on it.
  • Identify improvement opportunities in workflow and suggest solutions.
  • Work with the Customer Support Teams and Business Development Teams to handle listing inquiries.

Requirements :

  • 6 Months Contract (extendable)
  • Shift Schedule @ Hybrid : AM Shift : 10am - 7pm (WFO) / PM Shift: 4pm-1am (WFH) /Graveyard@GY Shift: 1am - 10am (WFH) .
  • EPF, Socso, EIS, offer letter, Payslip, Annual Leave - yes we provide
  • Training: shortlisted candidates required to attend 2 weeks On Job-training physical at Midvalley office, Mercu2.
  • Laptop provided by Customer.

Person's Requirement:

  • Fresh Graduates with must have at least a Diploma in any field are strongly can apply.
  • BPO/Content Moderation: Minimum of 1 year experiance in a similar role
  • Able to work on repetitive tasks in a fast-paced environment
  • Strong communication skills in English, both verbal and written forms
  • Only Malaysian Citizens only encourage to apply

Benefits :-

Basic RM1500 (NOT negotiable) + RM300 KPI Allowance + Travelling Allowance RM700 (prorated applicable) - for WFO AM Shift

Basic RM1500 (NOT negotiable) + RM300 KPI Allowance + Shift Allowance RM400 (PM Shift)/RM550 (GY Shift) (prorated applicable) - for WFH PM/GY Shift

*For those interested, please WhatsApp/email your complete latest resume to me @ 019-2423077 ([email protected]) - due to the high volume of applications only shortlisted will be notified.

Job Types: Full-time, Contract
Contract length: 6 months

Pay: RM2,200.00 - RM2,500.00 per month

Benefits:

  • Flexible schedule
  • Work from home

Schedule:

  • Early shift
  • Evening shift
  • Rotational shift

Supplemental Pay:

  • Overtime pay

Experience:

  • azure: 1 year (Preferred)

Application Deadline: 01/05/2025
Expected Start Date: 01/06/2025

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