
Customer Service Consultant-Content MY (SV)
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Availability Status
This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.
Job Scope:
- Be responsible for the curation of marketplace content, to perform quality checks on the legitimacy of the listings.
- Categorize and place the listings into the right categories based on the product categories.
- Understand marketplace policies and guidelines, and make necessary curation based on it.
- Identify improvement opportunities in workflow and suggest solutions.
- Work with the Customer Support Teams and Business Development Teams to handle listing inquiries.
Requirements :
- 6 Months Contract (extendable)
- Shift Schedule @ Hybrid : AM Shift : 10am - 7pm (WFO) / PM Shift: 4pm-1am (WFH) /Graveyard@GY Shift: 1am - 10am (WFH) .
- EPF, Socso, EIS, offer letter, Payslip, Annual Leave - yes we provide
- Training: shortlisted candidates required to attend 2 weeks On Job-training physical at Midvalley office, Mercu2.
- Laptop provided by Customer.
Person's Requirement:
- Fresh Graduates with must have at least a Diploma in any field are strongly can apply.
- BPO/Content Moderation: Minimum of 1 year experiance in a similar role
- Able to work on repetitive tasks in a fast-paced environment
- Strong communication skills in English, both verbal and written forms
- Only Malaysian Citizens only encourage to apply
Benefits :-
Basic RM1500 (NOT negotiable) + RM300 KPI Allowance + Travelling Allowance RM700 (prorated applicable) - for WFO AM Shift
Basic RM1500 (NOT negotiable) + RM300 KPI Allowance + Shift Allowance RM400 (PM Shift)/RM550 (GY Shift) (prorated applicable) - for WFH PM/GY Shift
*For those interested, please WhatsApp/email your complete latest resume to me @ 019-2423077 ([email protected]) - due to the high volume of applications only shortlisted will be notified.
Job Types: Full-time, Contract
Contract length: 6 months
Pay: RM2,200.00 - RM2,500.00 per month
Benefits:
- Flexible schedule
- Work from home
Schedule:
- Early shift
- Evening shift
- Rotational shift
Supplemental Pay:
- Overtime pay
Experience:
- azure: 1 year (Preferred)
Application Deadline: 01/05/2025
Expected Start Date: 01/06/2025