Convenience Store Supervisor

Job Responsibilities:

1. Operations Management: Take full responsibility for the daily operations of the campus convenience store, including product display, inventory management, and sales reporting;

2. Staff Management: Handle recruitment, training, scheduling, and attendance of store staff, fostering a positive team atmosphere;

3. Customer Service: Ensure high-quality customer experiences and promptly address feedback and complaints;

4. Marketing and Promotions: Plan campus-specific promotional activities to boost store visibility and sales;

5. Supply Chain Coordination: Communicate effectively with suppliers to ensure timely product delivery and restocking;

6. Financial Management: Monitor store revenue, costs, and profits, and provide regular performance reports to the company;

7. Store Maintenance: Ensure the store is clean, safe, and well-organized, meeting the standards of a campus environment.

Job Requirements:

1. Education: Diploma or higher, preferably in business or management-related fields;

2. Experience: Prior experience in retail management or convenience store operations is preferred;

3. Language Skills: Proficiency in Chinese, English, and Malay, with the ability to communicate effectively across multiple stakeholders;

4. Skills and Abilities:

• Strong organizational and management skills;

• Excellent communication and customer service capabilities;

• Ability to handle stress and solve problems efficiently;

5. Personal Traits: Highly responsible, detail-oriented, and innovative, with a willingness to build good relationships with students and the school community;

6. Additional Preferences: Familiarity with campus culture and student needs will be an advantage.