Brand & Floor Executive
Salary undisclosed
Original
Simplified
- Brand Representation:Ensure that all aspects of the brand are presented consistently and align with brand guidelines.
- Floor Operations:Supervise daily floor activities, including staff schedules, stock arrangement, and overall store presentation.
- Customer Engagement:Provide excellent customer service and handle customer inquiries, complaints, or special requests promptly.
- Sales Monitoring:Track sales performance and provide insights or recommendations to meet sales targets.
- Visual Merchandising:Oversee store displays and ensure products are presented attractively to maximize customer interest and sales.
- Inventory Management:Monitor stock levels, coordinate restocking, and manage inventory discrepancies.
- Team Leadership:Train, mentor, and guide floor staff to ensure high performance and adherence to company standards.
- Reporting:Generate and analyze sales and performance reports, sharing actionable insights with management.
- Collaboration with Marketing:Work closely with the marketing team to implement promotional campaigns and ensure they are effectively executed on the floor.
- Problem Resolution:Identify and resolve operational issues, ensuring smooth store operations and a positive shopping experience for customers.
- Floor Operations:Supervise daily floor activities, including staff schedules, stock arrangement, and overall store presentation.
- Diploma or Bachelor’s Degree in Retail Management, Business Administration, or a related field.
- Minimum of 1-2 years of experience in retail or brand management (experience in fashion or lifestyle brands is a plus).
- Strong communication and interpersonal skills to interact with customers, team members, and stakeholders.
- Proficient in Microsoft Office (Word, Excel, and PowerPoint) and retail management software.
- Good organizational and multitasking skills, with the ability to manage multiple brands or outlets.
- Passion for customer service and brand representation.
- Strong problem-solving skills and ability to work under pressure in a fast-paced environment.
- Flexible to work retail hours, weekends, and public holidays as required.
- Knowledge of visual merchandising and retail marketing strategies is an advantage.
Working Hours
- Monday to Saturday(10am to 6.30pm)
Work location:
- About 800M from Sunway Putra Mall
How to get to Sunway Putra Mall by bus or subway in Kuala Lumpur
- The following routes stop near Sunway Putra Mall
- Bus: 103, 104, 107, 150, 120, 173, 180
- Train: 2, 1
- Metro and LRT: 3, 4, 12.
- About 800M from Sunway Putra Mall
- Monday to Saturday(10am to 6.30pm)
- EPF, SOCSO& Employee insurance Benefit, Annual Leave
- Additional incentive: Annual KPl Bonus
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