Epicareer Might not Working Properly
Learn More

Customer Service Support (Fresh Graduates Welcome to Apply)

  • Full Time, onsite
  • AGENSI PEKERJAAN JOBSCOPER SDN BHD
  • Iskandar Puteri, Malaysia
RM 1,900 - RM 2,600 / Per Mon


Original
Simplified
  • User Support and Assistance: Respond to user inquiries through phone, chat, or email regarding platform features, account setup, and troubleshooting.
  • Technical Troubleshooting: Diagnose and resolve common technical issues, such as video playback errors, encoding problems, or device compatibility issues.
  • Feedback Collection and Reporting: Document user feedback on platform functionality, user experience, and potential improvements.
  • Education: Minimum SPM, Fresh-graduate are welcome.
  • Language: Requirement need to speak, read, and listen in Malay and English.
  • Technical Proficiency: Familiarity basic office tools like MS Office or Google Workspace.
  • Time Management and Multitasking: Handle multiple tasks or customer inquiries efficiently.
  • Willing work in Rotational shift.
  • Provided training.
  • Ongoing training and development opportunities.
  • Provide EPF & SOSCO.