Digital Marketing E-commerce Executive (Remote)

Job Summary:

We are looking for a talented and driven Digital Marketing E-commerce Executive to join our growing team at Digital Marketing Lah. In this role, you will be responsible for developing and executing digital marketing strategies to boost e-commerce performance for our clients. You will collaborate with cross-functional teams to ensure clients’ online stores are optimized for visibility, engagement, and conversion.

Key Responsibilities: E-commerce Management

• Manage and optimize clients' e-commerce stores on platforms like Lazada, Shopee, Shopify, WooCommerce, and others.
• Update and maintain accurate product listings, descriptions, images, pricing, and stock availability.
• Plan and implement e-commerce promotions, campaigns, and product launches to meet client goals.
• Collaborate with clients to understand their business objectives and translate them into actionable e-commerce strategies.

Performance Optimization

• Analyze sales data, customer behavior, and market trends to identify opportunities for growth.
• Implement and monitor strategies to improve sales performance, including optimizing product rankings and store visibility.
• Stay updated on platform algorithms and best practices to ensure clients’ stores stay competitive.

Customer Engagement

• Address customer reviews, feedback, and queries in a timely manner to maintain positive ratings and reputation.

Marketing Campaign Support

• Coordinate with marketing teams to plan and execute advertising campaigns (e.g., platform-specific ads on Lazada, Shopee, TikTok Shop, etc.).
• Leverage promotional tools such as vouchers, flash sales, and bundle deals to boost conversions.
• Oversee email marketing campaigns and other client retention initiatives to drive repeat purchases.

Reporting & Insights

• Generate regular performance reports, including traffic, sales, conversion rates, and campaign outcomes.
• Provide actionable recommendations to improve store performance and meet sales targets.

Key Requirements:

Educational Background:

Diploma or Degree in Business, E-commerce, Marketing, or a related field.

Experience:

Minimum 2 years of experience in e-commerce management or a similar role.

Hands-on experience with platforms like Lazada, Shopee, Shopify, or WooCommerce

Skills:

Strong understanding of e-commerce platform ecosystems and tools.

Proficiency in managing online store operations, including inventory, promotions, and customer experience.

Data-driven mindset with the ability to analyze and interpret sales and performance metrics.

Excellent communication and organizational skills to manage multiple clients and projects.

Technical Knowledge (Preferred but not mandatory):

Familiarity with tools like Google Analytics, e-commerce analytics dashboards, and Excel/Google Sheets for reporting.

Basic graphic design or content editing skills (e.g., Canva, Photoshop) for store visuals.

What We Offer:

• Competitive salary based on experience and performance.
• Flexible working environment with the opportunity to collaborate with diverse clients.
• Training and growth opportunities in the fast-evolving e-commerce industry.
• Dynamic and supportive work culture.

Job Types: Full-time, Permanent

Pay: RM3,000.00 - RM3,800.00 per month

Benefits:

• Work from home

Schedule:

• Monday to Friday

Supplemental Pay:

• Performance bonus

Experience:

• E-commerce: 2 years (Preferred)
• Digital marketing: 2 years (Preferred)