Junior Ticketing (Airlines Reservation)
RM 1,800 - RM 2,300 / Per Mon
Original
Simplified
- Provide accurate business travel arrangements for corporate accounts, including:
- Air
- Hotel
- Car and ground transportation reservations
- Visa applications
- Travel insurance arrangements
- Plan travel itineraries, make reservations, and handle ticketing, refunds, and invoicing.
- Understand clients’ needs and offer the best alternatives in terms of pricing and routing.
- Ensure professionalism and customer satisfaction in line with the Service Level Agreement and clients’ travel policies.
- Maintain accurate client profiles and deliver services accordingly.
- Stay updated with product knowledge and provide sound travel advice to corporate customers.
- Build and maintain good working relationships with corporate customers.
- Minimum SPM qualification or equivalent.
- Preferably with experience in the Corporate Travel and/or Airlines industry.
- Strong verbal and written communication and interpersonal skills.
- Meticulous and able to work well in a fast-paced environment.
- Customer-focused with a collaborative mindset to drive the best outcomes.
- Strong knowledge in air ticketing and proficiency in GDS systems (e.g., Sabre, Amadeus).
- Cell phone reimbursement.
- Maternity leave.
- Opportunities for promotion.
- Parental leave.
- Professional development opportunities.
Similar Jobs