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Junior Ticketing (Airlines Reservation)

  • Full Time, onsite
  • Corporate Incentive Travel Planners Sdn Bhd
  • Kuala Lumpur, Malaysia
RM 1,800 - RM 2,300 / Per Mon


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  • Provide accurate business travel arrangements for corporate accounts, including:
    • Air
    • Hotel
    • Car and ground transportation reservations
    • Visa applications
    • Travel insurance arrangements
    • Plan travel itineraries, make reservations, and handle ticketing, refunds, and invoicing.
    • Understand clients’ needs and offer the best alternatives in terms of pricing and routing.
    • Ensure professionalism and customer satisfaction in line with the Service Level Agreement and clients’ travel policies.
    • Maintain accurate client profiles and deliver services accordingly.
    • Stay updated with product knowledge and provide sound travel advice to corporate customers.
    • Build and maintain good working relationships with corporate customers.
  • Minimum SPM qualification or equivalent.
  • Preferably with experience in the Corporate Travel and/or Airlines industry.
  • Strong verbal and written communication and interpersonal skills.
  • Meticulous and able to work well in a fast-paced environment.
  • Customer-focused with a collaborative mindset to drive the best outcomes.
  • Strong knowledge in air ticketing and proficiency in GDS systems (e.g., Sabre, Amadeus).
  • Cell phone reimbursement.
  • Maternity leave.
  • Opportunities for promotion.
  • Parental leave.
  • Professional development opportunities.