Billing & Admin Executive
RM 3,000 - RM 3,500 / month
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Billing
- Communicate effectively with Cusinternal teams and external stakeholders to coordinate meter billing activities, address customer concerns, and facilitate problem resolution.
- Ensure precise recording of meter readings to facilitate accurate billing processes and maintain billing integrity.
- Investigate and resolve any billing discrepancies promptly and effectively to ensure customer satisfaction and financial accuracy.
Administration
- Ensure completeness and accuracy on each documents created and proper filing in accordance with the company’s guideline.
- Manage the efficient processing of e-invoices, including submission through customer portals, to streamline billing procedures and enhance customer convenience.
- Maintain accurate records of meter readings, billing transactions, and customer interactions to ensure accountability and compliance with regulatory requirements.
- Provide exceptional customer support for printer usage tracking, addressing inquiries, and resolving issues related to billing, meter readings, and other service-related matters.
- Update of relevant information for monthly reports
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