Client Success Specialist
Salary undisclosed
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Sevenvault is seeking a motivated and detail-oriented Client Success Specialist to join our team. The ideal candidate will have a strong agency background, 2-3 years of experience, and the ability to handle multiple client requests with an all-is-possible attitude. This role focuses on client retention and satisfaction, ensuring top-notch service and support.
Responsibilities:
- Act as the primary point of contact for assigned clients.
- Develop and maintain strong client relationships.
- Ensure timely delivery of solutions based on client needs.
- Communicate progress of initiatives to stakeholders.
- Track key account metrics and forecast growth opportunities.
- Assist with high-severity requests or issue escalations.
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