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Client Success Specialist

Salary undisclosed

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Sevenvault is seeking a motivated and detail-oriented Client Success Specialist to join our team. The ideal candidate will have a strong agency background, 2-3 years of experience, and the ability to handle multiple client requests with an all-is-possible attitude. This role focuses on client retention and satisfaction, ensuring top-notch service and support.

Responsibilities:

  • Act as the primary point of contact for assigned clients.
  • Develop and maintain strong client relationships.
  • Ensure timely delivery of solutions based on client needs.
  • Communicate progress of initiatives to stakeholders.
  • Track key account metrics and forecast growth opportunities.
  • Assist with high-severity requests or issue escalations.