Administrative Specialist (Mandarin Speaker)

Key Duties - Arrange and oversee China expatriates end to end relocation processes, including housing, logistics and essential support setup. Also, to coordinate local service providers to meet specific needs of China expatriates - Develop and implement safety protocols tailored for China expatriates in Malaysia and other regions. And, monitor and provide updates on local safety and security development relevant to China expatriates from a time to time basis. - Serve as bridge between China expatriates and local support teams, ensuring effective communication and understanding. - Act as the first point of contact for emergency situations involving China expatriates. Coordinate responses to incidents, including medical emergency or security threats. - Maintain regular communication with China expatriates to address their needs and concerns. - Collaborate with HR, operations, external vendors to deliver tailored services to China expatriates. Requirements - Certificate in Business Administration or related field with minimum 3-5 years of experience in China expatriate support, logistics or security management. - Proficiency in Mandarin (native level) with basic English is essential. Someone who can confidently provide culturally sensitive support and communication for over 50 China expatriates in Malaysia and other China expatriates in other countries. - Well-verse with the China local regulations, especially mobility related. - Ability to handle complex situations and provide swift solutions for China expatriates.