E-Commerce Operations and Marketing Coordinator

E-Commerce Operations: - Manage the online store, including inventory updates, product listings, pricing, and promotions. - Monitor and optimize the checkout process to ensure a smooth customer experience. - Collaborate with the fulfillment team to ensure timely and accurate order processing and delivery. Marketing Coordination: - Plan and execute digital marketing campaigns across platforms (Tiktok, Facebook, Instagram, etc.). - Develop engaging content for social media, email marketing, and website promotions. - Develop creative advertisement on digital platforms - Collaborate with other government agencies Customer Relationship Management: - Respond promptly to customer inquiries and resolve issues to maintain high satisfaction. - Implement promotional strategies to enhance customer retention. - Analyze customer data Data Analysis and Reporting: - Prepare monthly reports summarizing operational and marketing performance. ** ABLE TO TRAVEL FOR BUSSINESS PURPOSE **