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Veterinary Assistant - Receptionist

RM 1,900 - RM 2,500 / month

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The Veterinary Receptionist primary duty is interacting with clients and coordinating communication between doctors, assistants and the clients.

Essential duties and responsibilities:

  • Provide top-notch customer service.
  • Being attentive to client and pet needs.
  • Identify and work compassionately with clients in various emotional states.
  • Schedule appointments and schedule procedures.
  • Check-in clients.
  • Monitor client flow from check-in to discharge.
  • Monitor schedule and flow.
  • Client education.
  • Process payment transactions.
  • Maintain proper documentation in the electronic medical record.
  • Relay appropriate information to/from clients to doctors and/or management.
  • Computer skills: Able to use Windows based computer systems, word processing, email, web search and other skills needed to effectively use the practice management software program.

Job Type: Full-time

Pay: RM1,900.00 - RM2,500.00 per month

Benefits:

  • Additional leave
  • Health insurance
  • Maternity leave
  • Meal allowance

Supplemental Pay:

  • Attendance bonus
  • Performance bonus

Application Question(s):

  • Are you comfortable to work with animals such as dog, cat and small mammals?

Work Location: In person