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Customer Service Specialist

RM 3,500 - RM 5,500 / Per Mon


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  • Serve as the initial contact for our customers.
  • Delivering top-notch customer service to create a favorable interaction for all guests.
  • Managing requests, arranging appointments, organizing customer files, and supporting administrative duties

Hard Skills:

  • Achieve at least Diploma certificate in related field
  • Proven experience in a customer service role, preferably in wellness or health-related settings, or Hospitality settings
  • Excellent verbal and written communication abilities with Mandarin, Bahasa Malaysia and English
  • Skilled in using MS Office/excel, booking systems, and RM software.
  • Strong ability to multitask and manage time effectively.
  • Basic knowledge of handling transactions and payments.
  • Soft Skills:

  • Empathy: Demonstrate genuine care and understanding for clients' needs.
  • Professionalism: Maintain confidentiality and uphold high ethical standards.
  • Passion for Wellness: Genuine interest in health, wellness, and holistic practices.
  • Team Collaboration: Ability to work harmoniously with team members.
  • Positive Attitude: Solutions-oriented mindset and welcoming demeanor
    • EPF/SOCSO/PCB
    • Health & Wellness Benefits for Immediate Family Members
    • Professional Development
    • Lifestyle and Commuting Benefits