Epicareer Might not Working Properly
Learn More
A

Call Center Executive

Salary undisclosed

Apply on

Availability Status

This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.


Original
Simplified

Roles and responsibilities

  • Managing large amounts of inbound and outbound calls in a timely manner
  • Attend to medical related calls, issuance of GLs
  • Build sustainable relationships and engage customers by taking the extra mile
  • Keep records of all conversations in our call center database in a comprehensible way
  • Able to handle customer services and operational tasks at the same time

Requirements

  • Previous experience in medical/insurance customer support role (optional)
  • Strong phone and verbal communication skills along with active listening
  • Able to work shifts including PH
  • Customer focus and adaptability to different personality types
  • Ability to multi-task, set priorities and manage time effectively

Job Types: Full-time, Permanent

Schedule:

  • Monday to Friday
  • Rotational shift

Supplemental Pay:

  • Attendance bonus
  • Performance bonus
Similar Jobs

1d ago

Account Executive
Eminent JV Group Sdn Bhd

Full Time, onsite, onsite

Salary undisclosed

1d ago

E-Commerce Executive
Elegant Concept Furnishing Centre Sdn Bhd

Full Time, onsite, onsite

RM 2,500 / Per Mon