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Hotel Booking Support - Mandarin Speaker (2025 Intake)

RM 3,000 - RM 4,000 / Per Mon


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  • Answer customer inquiries over the phone, chat, and/or email
  • Log customer interactions in our system for proper documentation
  • Follow-up with customers as appropriate
  • Review customer’s account to identify and offer products that will benefit the customers (Sales Representative)
  • Participate in team meetings and strategize on team performance improvement
  • Participate in one-on-one coaching sessions with direct manager to strategize on individual performance improvement
  • Fresh graduates are welcome to apply
  • SPM or Diploma in any discipline
  • Fluency in written and spoken Mandarin
  • Experienced or interest in , Customer Service, and/or Sales
  • Willing to relocate to Penang Island
  • Willing to work rotational shift
  • Training Provided
  • Medical and Insurance Coverage
  • EPF, Socso, EIS and etc.
  • Annual Leave
  • Medical Leave
  • Career Progression
  • World Class Training provided (Soft skill, system, SOP and product knowledge)