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- Provide proactive IT support and ensure smooth day-to-day technical operations.
- Troubleshoot and resolve issues related to hardware, software, networks, and online platforms.
- Set up and maintain CRM systems, ensuring seamless integration and functionality.
- Manage the company's IT infrastructure, including system upgrades and backups.
- Document processes, provide user training, and create technical guides for internal teams.
- Collaborate with management to implement IT strategies and improvements.
- Ensure data security, monitor system performance, and resolve any disruptions swiftly.
- Minimum Diploma or Degree in IT, Computer Science, or related field.
- 1-2 years of experience in IT support or a similar role.
- Strong troubleshooting skills and the ability to proactively solve technical issues.
- Very well-versed with online platforms, CRM systems, and digital tools.
- Hands-on experience managing hardware, software, and networks.
- Good improvisation skills and the ability to adapt to different scenarios.
- Must be a reliable "handy person" for resolving everyday technical challenges.
- KWSP
- SOCSO
- Medical claim included
- Annual and medical leave shall be in accordance with the prevailing Labour Law
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