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Alibaba Technical Account Manager

RM 8,000 - RM 9,999 / Per Mon

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"Providing technical support to customers before and after-sales. Evaluating customer needs to suggest upgrades or additional features. Training customers to use their products. Answering product-related queries in a timely manner. Maintaining customer relationships and ensuring customer satisfaction. Providing reports to developers and stakeholders on product performance. Ensuring deliveries arrive on time and in a good condition. Tracking account metrics."
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