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Learning & Development (L&D):
- Identify training and development needs across departments through surveys, interviews, and performance evaluations.
- Plan, coordinate and implement learning initiatives, workshops, and seminars aligned with company goals.
- Collaborate with external trainers and vendors to deliver specialized training programs.
- Facilitate leadership development, technical skills training, and soft skills improvement for employees.
- Provide coaching and mentoring to high-potential employees.
- Assess the effectiveness of training programs and make improvements based on feedback.
- Maintain training records and prepare reports for management.
Discipline and Compliance:
- Ensure adherence to company policies and procedures, fostering a culture of compliance and respect.
- Investigate and address disciplinary issues, complaints, and grievances in a fair and consistent manner.
- Act as a mediator in resolving workplace disputes to maintain a positive and harmonious work environment.
- Maintain records of disciplinary actions, warnings, and investigations.
- Prepare reports compliance and disciplinary trends.
- Counsel employees on workplace behavior and expectations.
- Provide guidance to supervisors on managing team discipline effectively.
- Support internal and external audits
General Responsibilities:
- Stay updated on industry trends and best practices in learning, development, and workplace discipline.
- Collaborate with HR and department heads to align L&D and disciplinary strategies with organizational objectives.
- Develop communication strategies to promote training opportunities and policy updates among employees.
Bachelor’s degree in Human Resources, Organizational Development, Psychology, Business Administration, or a related field.
- Certifications in HR, Learning & Development (e.g., CIPD, SHRM, or Train-the-Trainer) are an advantage.
- Minimum of 3–5 years of relevant experience in Learning & Development, HR, or employee relations.
- Experience handling employee discipline, investigations, and policy enforcement.
- Strong understanding of L&D methodologies, adult learning principles, and training evaluation techniques.
- Solid knowledge of labor laws and workplace compliance standards.
- Exceptional communication and presentation skills, with the ability to engage diverse audiences.
- Conflict resolution and mediation skills with a fair and balanced approach.
- Excellent organizational and project management abilities to handle multiple tasks effectively
- Strong interpersonal skills and a proactive attitude.
- High level of discretion and ability to handle sensitive information.
- Commitment to fostering a positive and inclusive workplace culture
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