Key Account Coordinator

A Key Account Coordinator plays a crucial role in managing and maintaining relationships with key clients, ensuring their needs are met, and identifying opportunities for growth. Key responsibilities include: *Client Relationship Management*: - Develop and maintain strong relationships with key clients - Identify client needs and preferences - Provide exceptional customer service and support. *Communication and Coordination*: - Coordinate with internal teams to ensure client needs are met - Communicate effectively with clients, stakeholders, and internal teams. - Manage and resolve client complaints and issues *Account Growth and Development*: - Identify opportunities for upselling and cross-selling - Develop and implement strategies to increase client satisfaction and retention - Collaborate with sales teams to develop and execute account growth plans *Data Analysis and Reporting*: - Analyze client data to identify trends and areas for improvement - Provide regular reporting and updates to internal teams and clients