Epicareer Might not Working Properly
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Customer Service cum admin

RM 1,500 - RM 1,999 / Per Mon

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* Respond promptly and professionally to customer inquiries via phone call, Whatsapp, Respond-io, Complai etc. * Handle customer complaints with patience and empathy. * Escalate complex issues to the appropriate department or supervisor when necessary. * Follow up with customers to ensure their issues has been resolved. *Record Keeping: Maintain detailed records of customer interactions, transactions, and feedback. *To perform ad hoc task as assigned by superior. * Flexible with working hours and working days, able to work during weekends and Public Holiday * Candidates must be based in KL / Klang Valley