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Operations Executive

RM 2,000 - RM 3,000 / Per Mon


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Job Responsibilities:

  • Assisted in daily merchant onboarding, verifying documents such as SSM and CTOS reports.
  • Do background checking on KYC and AMLA for every merchant onboard.
  • Managed communication with merchants and salesperson daily, resolving inquiries and issues.
  • Maintain and update the merchant list, ensuring all necessary information is recorded daily for reporting purposes.
  • In charge of keeping updated to the superior on the task given and issue/problem occur related to merchant.
  • Coordinated with the financial department to resolve payment and transaction issues.
  • Negotiated with the sales team to ensure smooth submissions and onboarding processes.
  • Conducted weekly sales training and provided updates on the CRM website.
  • Resolved client issues via multiple channels.

Qualifications:

  • Diploma or higher in business administration or related fields is preferred.
  • Fresh graduates are welcome to apply.
  • Candidate experience in fintech, payment gateways, or a related industry will be advantages.
  • Adaptable and flexible, with a keen eye for detail and a desire to contribute to a collaborative team environment
  • Ability to work independently and take initiative when necessary

Job Type: Full-time

Pay: RM2,000.00 - RM3,000.00 per month

Ability to commute/relocate:

  • Tebrau: Reliably commute or planning to relocate before starting work (Preferred)

Education:

  • Diploma/Advanced Diploma (Preferred)

Experience:

  • Sales: 1 year (Preferred)

Language:

  • Mandarin (Preferred)
  • Bahasa (Preferred)