Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
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Jobs or company...

Customer Service Agent

RM 2,200 - RM 3,000 / Per Mon

Apply on

Indeed MY
MyFutureJobs

Availability Status

This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.

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Job Summary:

As a Customer Service Agent, you will be the first point of contact for our online customers, providing outstanding assistance to enhance their shopping experience. Your role will involve handling inquiries, resolving issues, and embodying the brand’s values in every interaction.

Key Responsibilities:

  • Customer Interaction: Respond to customer inquiries via email and live chat promptly and professionally.
  • Order Management: Assist with order placement, tracking, cancellations, and returns, ensuring a smooth process.
  • Product Knowledge: Develop a deep understanding of the brand's collections, styles, and materials to provide informed recommendations and solutions.
  • Problem Solving: Address and resolve customer complaints effectively, aiming for first-contact resolution while maintaining a high level of satisfaction.
  • Brand Representation: Uphold the brand's tone, voice, and values in all communications, ensuring a premium experience.
  • Technical Assistance: Guide customers through website navigation and troubleshoot technical issues related to their online shopping experience.
  • Feedback Management: Record customer feedback and collaborate with internal teams to suggest improvements to processes and products.
  • Upselling and Cross-Selling: Identify opportunities to promote related products or services tailored to customer needs.

Qualifications:
1) Experience

Minimum 1-2 years in a customer service role, preferably in fashion, luxury, or e-commerce.

2) Skills:
- Written English and Mandarin skills are required.
- Exceptional communication skills (written and verbal)
- Strong problem-solving abilities and attention to detail.
- Proficiency in using customer support tools (e.g., Udesk)
- Cantonese is a plus.

3) Qualities:
- Passionate about fashion and customer service.
- Empathetic, patient, and confident under pressure.
- Team player with a proactive attitude.

Job Types: Full-time, Permanent

Pay: RM2,200.00 - RM3,000.00 per month

Benefits:

  • Health insurance
  • Opportunities for promotion
  • Professional development

Schedule:

  • Fixed shift

Supplemental Pay:

  • 13th month salary

Experience:

  • Customer Service role: 2 years (Preferred)

Language:

  • Mandarin or Cantonese (Preferred)

Expected Start Date: 03/01/2025

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