Retail Training & Support:- Conduct training sessions for retail staff to enhance product knowledge and selling techniques.
- Coordinate the introduction of new products at retail stores, ensuring proper demonstration.
- Provide product or service information to clients and assist with technical or operational queries such as manufacturing defects and warranty claims.
- Act as a point of contact for retailers, addressing their concerns and providing ongoing support to ensure after-sales satisfaction.
- Ensure retailers understand and align with brand guidelines and sales strategies.
- Gather feedback from retail teams to improve training content and delivery.
Display & Merchandising:- Organize and execute in-store product display or collaterals when necessary. Ensure store display align with branding guidelines and standards.
- Conduct store visits to assess product visibility, placement and performance.
- Monitor competitor performance in store and report findings to the Sales Manager.
- Negotiate and collaborate with contractors for display setup, including planning and execution. Monitor the quality of installations and address any discrepancies or issues promptly.
- Collect and report feedback on showcased products to refine future initiatives.
Sales & Administrative Support:
