Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
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Jobs or company...

Mandarin Customer Service Helpdesk

RM 3,000 - RM 4,500 / Per Mon
Original
Simplified
  • Provide accurate advice and information to customers based on their enquiries.
  • Resolve product or service problems by clarifying the customer's complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment and following up to ensure resolution.
  • Responding quickly and efficiently to company general enquiries on Helpdesk, WhatsApp, WeChat, Email, Telegram, Facebook, Discord and/or other social platforms.
  • Collaborate with other teams/managers to discuss possible improvements to customer service or other areas.
  • Handle customer's complaints / feedback and update to management.
  • Prepare product or service reports by collecting and analyzing customer information
  • Following customer support & communication procedures, guidelines, and policies.
  • Support the company in a variety of administrative, clerical and managerial tasks.
  • Answer calls.

Requirements:

  • At least 1 year's experience as a Customer Support Specialist or similar CS role
  • Fluent in English and Mandarin
  • Familiarity with IT troubleshooting and support is a plus
  • Experience using helpdesk software and remote support tools
  • Understanding of how CRM systems and mobile applications work
  • Excellent communication and problem-solving skills
  • Multi-tasking abilities
  • Patience when handling tough cases and critical thinking skills
  • Diploma/ Degree in Information Technology / Computer Science or relevant

  • EPF/SOCSO
  • Great remuneration offer
  • 5 working days
  • Flexible working arrangement (Hybrid)
  • Medical Insurance and Optical/Dental allowance (Upon confirmation)
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