ADMIN CUM SALES ASSISTANT

Job Overview: A Sales Assistant is responsible for supporting the sales team in achieving their goals and ensuring smooth operations of the sales department. This role involves customer service, administrative support, inventory management, and assisting with the sales process. Sales Assistants play a key role in improving customer experience and supporting sales activities to increase revenue. Key Responsibilities: Customer Service: 1. Greet customers and assist them with inquiries regarding products or services. 2. Provide product recommendations based on customer needs and preferences. 3. Address customer complaints or issues professionally and resolve them effectively. 4. Follow up with customers to ensure satisfaction and gather feedback. Sales Support: 1. Assist the sales team with preparing quotes, proposals, and contracts. 2. Maintain accurate records of customer interactions, sales activities, and product inventory. 3. Help generate leads by reaching out to potential customers through phone calls, emails, or in-person visits. 4. Update and maintain customer databases. Administrative Duties: 1. Prepare sales documentation, including invoices, contracts, and delivery notes. Required Skills and Qualifications: 1. Diploma in business, marketing, or a related field. 2. Fresh graduates are welcome to apply 3. Strong communication and interpersonal skills. 4. Excellent organizational and time management abilities. 5. Ability to work well in a team-oriented environment. 6. Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and CRM software. 7. Basic knowledge of sales and marketing principles. 8. Ability to handle multiple tasks and prioritize effectively Benefits: 1. EPF and SOCSO 2. Annual Leave and MC 3. Commission