Epicareer Might not Working Properly
Learn More
Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
logo
Jobs or company...

Desktop Support

Salary undisclosed

Apply on

Linkedn
Original
Simplified
A Bit About Us

Are you curious, innovative, and passionate about IT Hardware and Infrastructure? Do you take ownership, embrace challenges, and love problem-solving?

Were a world-leading smart mobility SaaS tech company with over 2 million active users. Our teams are collaborative, vibrant, and fast-growing, and all team members are empowered with the freedom to influence our products and technology.

We are looking for an Desktop Support / IT Support Technician who will enable the department and the business to function optimally from an IT Support perspective.

The main purpose of the position is to support end users daily to ensure that all workstations, network devices, printers, hardware and software are up to specifications and functioning correctly, enabling users to perform their tasks.

Responsibilities

Support Infrastructure Regionally
  • Proactively maintain branch equipment i.e., UPS, Switches, Wi-Fi, CCTV, Access Control.
  • Maintain personal computers, Laptops and IT equipment and Operating Systems (MS windows and office)
  • Basic command line proficiency in Linux is a plus.
  • Experience in Python is an additional asset.
  • Prior experience working in an international context is advantageous.
  • Proficiency in email management, Microsoft Outlook, email gateways (Microsoft Exchange\Zimbra)
  • Familiarity with Excel (basic proficiency), with an advanced skill set as a bonus.
  • Familiarity with any ticketing system is a beneficial skill.
  • User account management Active Directory \ FreeIPA \ IAM\ SAMBA AD
  • End user VPN setup and Maintenance, 2FA.
  • Security tools End point protection (Sophos, Trend, Mimecast)


Meet IT Support Service Level Agreements
  • Prioritize accordingly to meet customer satisfaction standards.
  • Plan and organize daily activities to ensure tasks are completed in time.


Helpdesk Support Function
  • Action assigned tickets on Ticketing system.
  • Update tickets daily.
  • Give timely feedback.
  • Ensure that tickets are closed timeously with high quality service ensuring minimal comebacks


Requirements
  • 2-5 years of working experience in Technical support / IT Support / Desktop / Helpdesk experience
  • Previous JIRA experience or similar ticketing system
  • Additional certifications and IT qualifications will be an advantage. Ie CompTIA A+, ITIL
  • Knowledge of Active Directory, MS Office Suite
  • Knowledge of Windows XP, Win 7, Win 8 and Win 10 &11