Operation Manager

RM 3,000 - RM 4,000 / month

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Lead service crews to meet the company's monthly sales objectives.
Oversee recruitment efforts for hiring service crew members and manage staffing levels at the outlets.
Oversee and manage all aspects of branch operations, and executing day to day Operational activities.
Monitoring the performance of staff from time to time.
Oversee and optimize the supply chain process, including procurement, inventory management, and logistics.
Develop and deliver training programs to empower service crews to effectively manage their daily tasks and outlet operations independently.
Monitor and analyse labour and inventory expenses, preparing and submitting reports to ensure adherence to budgets while enhancing quality standards.
Regularly inspect outlet assets, including facilities and equipment, to uphold quality standards.
Offer solutions to address outlet issues and handle customer complaints effectively.
Provide guidance and disciplinary action when necessary for service crew members.
Forecast, plan, source, and procure food and beverage supplies for the kitchen and stocking purposes.

Requirements

Possess Certificate/Diploma/Degree in F&B Services Management or equivalent.
Have more than 5 years of working experience preferably in F&B & Service industry.
Excellent communication, interpersonal and leadership skills, and be extremely customer focused.
Critical thinker and problem-solving skills.
Basic knowledge in computer.
Must be good in calculation.
Confident, proactive, and able to work under pressure and meet tight deadlines.
Willing to travel outstations and very committed to work.
Honest, problem solver and has managerial skills.

Our office is located at UOA Business Park, Subang Jaya.
Beside LRT/KTM Subang Jaya (3 mins walk)

Job Types: Full-time, Permanent

Pay: RM3,000.00 - RM4,000.00 per month

Benefits: