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Operation Manager

RM 3,000 - RM 4,000 / month

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This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.


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  • Lead service crews to meet the company's monthly sales objectives.
  • Oversee recruitment efforts for hiring service crew members and manage staffing levels at the outlets.
  • Oversee and manage all aspects of branch operations, and executing day to day Operational activities.
  • Monitoring the performance of staff from time to time.
  • Oversee and optimize the supply chain process, including procurement, inventory management, and logistics.
  • Develop and deliver training programs to empower service crews to effectively manage their daily tasks and outlet operations independently.
  • Monitor and analyse labour and inventory expenses, preparing and submitting reports to ensure adherence to budgets while enhancing quality standards.
  • Regularly inspect outlet assets, including facilities and equipment, to uphold quality standards.
  • Offer solutions to address outlet issues and handle customer complaints effectively.
  • Provide guidance and disciplinary action when necessary for service crew members.
  • Forecast, plan, source, and procure food and beverage supplies for the kitchen and stocking purposes.

Requirements

  • Possess Certificate/Diploma/Degree in F&B Services Management or equivalent.
  • Have more than 5 years of working experience preferably in F&B & Service industry.
  • Excellent communication, interpersonal and leadership skills, and be extremely customer focused.
  • Critical thinker and problem-solving skills.
  • Basic knowledge in computer.
  • Must be good in calculation.
  • Confident, proactive, and able to work under pressure and meet tight deadlines.
  • Willing to travel outstations and very committed to work.
  • Honest, problem solver and has managerial skills.

Our office is located at UOA Business Park, Subang Jaya.
Beside LRT/KTM Subang Jaya (3 mins walk)

Job Types: Full-time, Permanent

Pay: RM3,000.00 - RM4,000.00 per month

Benefits:

  • Company car
  • Professional development

Schedule:

  • Holidays
  • On call
  • Rotational shift
  • Weekend jobs

Supplemental Pay:

  • Performance bonus
  • Retention bonus
  • Yearly bonus

Education:

  • Diploma/Advanced Diploma (Preferred)

Experience:

  • Management: 1 year (Preferred)
  • F&B: 5 years (Preferred)
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