(P2P)Peer-to-Peer -Sales IT Specialist
RM 6,000 - RM 7,999 / Per Mon
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P2P Sales Platform Development and Support: Design, develop, and maintain the technical aspects of the peer-to-peer sales platform to support secure and efficient transactions. Ensure smooth integration of blockchain technology, payment gateways, and decentralized systems that enable P2P transactions. Collaborate with cross-functional teams to implement new features or updates to improve the user experience on the P2P platform. Transaction Monitoring and Security: Monitor transactions conducted on the platform to ensure they are secure, fair, and comply with the platform’s guidelines. Work with security teams to prevent fraud, transaction failures, and ensure safe exchanges of digital goods, tokens, or cryptocurrencies between users. Conduct regular system checks and security audits to mitigate risks associated with P2P sales. Customer Support and Issue Resolution: Provide technical support to users involved in P2P sales, helping resolve any issues related to transactions, payments, or platform functionality. Act as a point of escalation for complex technical issues and ensure swift resolution. Develop and maintain a knowledge base or documentation for users, guiding them through common troubleshooting steps and best practices for P2P sales.
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